What is Mediation?

Alternative Dispute Resolution that will get you results

Mediation services are designed to reach a settlement within one day. As the most successful Alternative Dispute Resolution (ADR) method there are many types of mediation to resolve all kinds of disputes. Whether it's commercial mediation, family mediation or workplace mediation, the fundamentals remain the same.

As a mediator I am impartial. It's not my role to influence, persuade or dictate terms. Instead I will explore all sides fairly to find common ground on which to build a workable solution. Through clear and open communication, my function as mediator is to create the right atmosphere in which constructive talks and negotiations can take place. Where emotions are running high I will help defuse conflict and ensure they don't inhibit a successful outcome.

The mediation process

The advantage of mediation is it's flexibility over other dispute resolution methods. The process isn't confined by a single, rigid procedure, and a typical mediation lasts just one day.

Step 1 – Opening Session

A chance for everyone involved to gather and for me, as mediator, to explain my role and the ground rules. Each party has an opportunity to express their key issues and summarise their position with a non-confrontational introductory presentation.

Step 2 – Private Sessions

As an experienced mediator it is my role to fully appreciate your position and what you want to achieve. It is only through asking the right questions, and by really listening and understanding that I will be able to deliver an outcome that meets your needs.

These sessions will run throughout the day, alternating between parties. As mediator, I will be looking for common ground, stumbling blocks and avenues worth exploring. Over the course of these sessions, without breaking confidence, I will be helping our discussions move toward the basis for a resolution.

Step 3 – Joint Sessions

If it fits the circumstances then there may be a joint session where all parties sit round the table to progress an outcome.

Step 4 – Negotiations

Before the mediation process begins each party will have considered offers, counter-offers and what a satisfactory settlement would look like. With my experience I will facilitate communication, provide an impartial voice and help you to negotiate a successful outcome.

Step 5 – Settlement

When a settlement has been achieved a written agreement is signed to bring the dispute to an end. In the less likely event that an agreement hasn't been reached I will outline the progress made and the sticking points to help you with further negotiation.